Ep 64: David Jones / President of The Excellence Advisory & Coach of Winning Restaurants

David Jones is a performance excellence coach. In short, he helps brands – including many restaurants – get better at what they do and win new customers.

In this episode of Forktales, David shares his thoughts on how the pandemic gave restaurants a second chance to make a first impression, the incremental process of improvement, and how restaurants desperately need to stand out in a sea of sameness.