The 2008 recession sped the disruption of the retail industry and the COVID-19 pandemic ushered in the digital disruption of restaurants. Meredith Sandland understands that disruption – and why it’s a good thing – better than anyone. In this episode of Forktales, we chat with Meredith about the restaurant tech revolution, eliminating complexity in restaurant operations and how “Delivering the Digital Restaurant” is actually a whole lot easier than most people think.
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Forktales is a podcast and video series that feeds the food, beverage, restaurant, and hospitality industries with insights, innovations, and incredibly entertaining stories. Each episode we interview the industry's leaders from veterans to the up and comers, to get a glimpse of trends, trials, tribulations, and more.
Ep 63: Meredith Sandland / CEO of Empower Delivery & Digital Restaurant Dynamo
The 2008 recession sped the disruption of the retail industry and the COVID-19 pandemic ushered in the digital disruption of restaurants. Meredith Sandland understands that disruption – and why it’s a good thing – better than anyone.
In this episode of Forktales, we chat with Meredith about the restaurant tech revolution, eliminating complexity in restaurant operations and how “Delivering the Digital Restaurant” is actually a whole lot easier than most people think.
Ep 62: Zach Anderson / Brand Partner at Seasoned & Restaurant Talent Rainmaker
Attracting and retaining high-quality talent is the single biggest challenge facing restaurants today. Zach Anderson and Seasoned – a social community often described as “Linkedin for restaurant workers” – makes that process easier.
On today’s Forktales menu, Zach and Joseph talk about the best qualities restaurants should look for in younger workers and which restaurants are doing a great job of attracting and retaining talent. Joseph also reveals why he has nightmares about half-eaten plates of dippy eggs.
Ep 61: Zach Goldstein / CEO of Thanx, loyalty leader and restaurant money-maker
Zach Goldstein’s goal? To help restaurants make more money. That’s why he founded Thanx, a leading loyalty and guest engagement platform for restaurants, and why he’s so passionate about helping restaurants build effective loyalty programs.
In this episode of Forktales, Joseph and Zach talk about apps (and why they’re not always the answer), the power of good data, the best way to get loyalty program sign-ups, and how a year-round McRib could be the most effective loyalty perk of all time.
Ep 60: Carin Stutz / President & CEO of Native Foods and vegan trailblazer
Carin Stutz has built a career at some of the biggest steak and burger restaurants in America, including Applebee’s, Chili’s and Red Robin. That carnivorous past is what makes her current role – President and CEO of vegan start-up, Native Foods – such a refreshing change of pace.
In this episode of Forktales, Joseph and Carin talk about supply chain issues, mentorship with the GLEAM Network, the secret to a great vegan burger and why no one is eating bugs so let’s stop calling that a “trend” because we all know it’s not.
Ep 59: Adenah Bayoh, CEO and Founder & One-Woman Economic Engine
Adenah is the living definition of the American dream. She came to the United States at the age of 13 after escaping a war torn Liberia. Today, she’s the owner of four IHOP franchises and the founder of four restaurants of her own, including three locations of her fast casual, farm-to-table, soul food restaurant, Cornbread, and her newest dining venture, Urban Vegan.
In this episode of Forktales, Adenah shares her amazing story about overcoming adversity, the importance of supporting often overlooked communities, and how the lessons she learned from her grandmother have helped make her the successful entrepreneur she is today.
Ep 58: Olga Lopategui / Founder of Ollo Consulting & Email & Loyalty Marketing Maven
After 15 years in restaurant marketing at Pizza Hut, KFC and TGI Fridays, Olga decided to focus her marketing expertise on loyalty and CRM. With that, OLLO Restaurant Loyalty was born and her clients include restaurant chains with five to 800 locations.
In this episode of Forktales, Olga talks about the challenges facing restaurant marketers today, how to put segmentation to work in your email marketing and how loyalty programs are a not-so-secret weapon when it comes to building your email database.