- Extended stay and select service brands are in their portfolio
- Trial and error and understanding the consumer more makes execution a lot easier
- You could have the best brand, the best food, the best offering but you still have to make the consumer happy
- Having the right conversation with a potential employee about what their career goals are is essential to hiring the right people. Having this conversation makes for more meaningful employment.
- Understanding how people’s lives have changed and understanding what they need form an employer helps put them in a better position.
- Multiplying Company Culture
- How can you disseminate the culture from a central source?
- By multiplying culture, there’s room for bad apples
- This is where consistency really comes in
- If you pick the right talent, they can understand what the end goals are quicker
- Future for PeachState
- Growth in different markets where they feel they can execute
- Old Fashioned w/ toasted pecans and anything savory on the menu. Loves bar fries.
Quotes
- “Hospitality evolves every single day” -Ricky
- “Creating an offering where the locals like it and the locals want to be a part of it is very important versus just the guest…. What is the other offering that people in the area want to be around” -Ricky
- “Good F&B is fun” -Ricky
- “We need to start taking F&B much more seriously as ownership groups and hospitality management companies” -Joseph
- “You’ve got to understand the guest, if you don;t understand the guest, you can’t offer what they’re looking for” – Ricky
- “The basis of a great hotel experience is rooted in service” – Joseph
- “Authenticity is key” -Ricky
- “Hospitality talent will always come to hospitality” – Ricky
- That’s just the hallmark of a great leader,someone who is not afraid and not hesitant to roll up their sleeves, get dirty” -Joseph
- “If we start with the why and end with the why, the how becomes so much easier” -Ricky