In this episode, I sit down with Kelli Valade, fearless leader of Black Box Intelligence. Black Box Intelligence is a fantastic data resource for the restaurant industry covering workforce, guests, financials, and consumer insights. We talk about how restaurants are restorative experiences, how the restaurant industry pivoted during the pandemic, and what’s on the horizon for the industry as a whole.
Kelli brings a wealth of knowledge and experience to the world and on this episode with what’s happening in the restaurant industry today and what’s about to come.
How can restaurants market themselves more effectively? How can they position their brands to come out of the pandemic swinging? Ms. Valade and I cover these topics and more in 30-mins of fun, insightful conversation.
Production Note: We experience a few technical difficulties in this episode and there may be pauses in our interaction. Thank you for understanding.