EP 41 / Myles Gift / VP of Operations at Wing Zone and Honey Q sauce fanatic
Myles knows wings. More importantly, as the VP of operations at Wing Zone – a restaurant with nearly 80 locations in 25 states – Myles knows how to make great wings on a large scale and serve them up in an atmosphere that makes customers want to come back for more. In this episode, we talk about the hiring and retention struggles facing restaurants and the importance of programs that make employees happy and motivated. We also chat about competing in a flooded wing market and we get a sneak peek at how Wing Stop is using robotics to change the wing-making game.