Ep 69: Caroline Skinner / COO of Tupelo Honey

It’s no secret that attracting and retaining high-quality employees is one of the restaurant industry’s biggest challenges. Caroline Skinner knows that. She’s also leading the way at Tupelo Honey when it comes to implementing industry-leading hiring practices and building a strong, hard-working and happy employee culture. 

In this episode, Caroline shares tips for how to build employee support programs that work, how to use technology to build stronger relationships with customers and one of the most effective ways to communicate with younger employees.